﻿.eventViewer 
{
	border: 1px solid Black;
	background-color: White;
	width: 300px;
	height: 600px;
	position: absolute;
	left: 0px;
	top: 0px;
	overflow: auto;
}

.agentApp 
{
	position: fixed;
	color: White;
	z-index: 9999;
	width: 300px;
	right: 0px;
	bottom: 0px;
	transition: width 0.5s;
	
}

.agentAppBasic
{
	float: right;
	border: 1px solid #FF6A00;
	font-size: 22px;	
	height: 75px;
	width: 300px;
	background-color: rgb(100,100,100);
	background-color: rgba(0,0,0,0.75);
	box-sizing: border-box;
}

.agentAppBasic.small 
{
	width: 75px;
	height: 55px;	
}

.agentAppExtended
{
	height: 75px;
	width: auto;
	background-color: rgb(100,100,100);
	background-color: rgba(0,0,0,0.75);
	margin-right: 300px;
	border: 1px solid #FF6A00;
	border-right: none;
	box-sizing: border-box;
}

.agentAppExtended.small 
{
	height: 55px;
	display: none;
}

.detailsTab 
{
	/*float: left;*/
	position: absolute;
	width: 14px;
	height: 75px;
	cursor: pointer;
	background-image: url("Images/AgentApp/detailsTab.png");
	background-repeat: no-repeat;
	background-position: center center;
	box-sizing: border-box;
	right: 299px;
	bottom: 0px;
	/*margin-left: -14px;*/
}

/*.controlBoard 
{
	width: 298px;
	height: 73px;
}*/

/*.controlBoard.small 
{
	width: 75px;
	height: 37px;	
}*/

.extendedContent 
{
	height: 73px;
	width: 100%;
	display: none;	
}

.dispositionBox 
{
	float: right;
	margin: 6px 43px 0px 0px;
	min-width: 300px;
	border: 1px solid #FF6A00;
	height: 60px;
	background-color: #303030;
	border-radius: 10px;
}

.dispositionBox .agentAppDispoNotes 
{
	margin: 0px 5px 0px 5px;	
}

.dispositionBox .btnAddNotes 
{
	color: White;
	text-decoration: underline;
	display: inline-block;
	margin-top: 10px;
	cursor: pointer;
}

.dispositionBox .btnAddNotes:hover 
{
	font-weight: normal;	
}

.dispositionBox .btnSaveAgentAppDispo 
{
	color: Black;
	width: 60px;
	text-align: center;
	float: right;
	margin-top: 4px;
}

.dispositionBox .agentAppDispoNotesBox 
{
	position: relative;
	top: -133px;
	display: none;	
}

.clearAgentIcon 
{
	width: 70px;
	height: 70px;
	background-image: url("Images/AgentApp/ClearAgent3.png");
	background-repeat: no-repeat;
	background-position: center center;
	margin: 3px;
	position: absolute;
}

.tabSection
{
	height: 43px;
	margin: 20px 35px 0px 83px;
	float: left;
}

.tabSection .tab 
{
	width: 150px;
	height: 53px;
	background-color: #303030;
	border: 1px solid #FF6A00;
	border-radius: 10px;
	float: left;
	margin-left: 10px;
	margin-top: 10px;
	cursor: pointer;	
}

.tabSection .tab:hover
{
	background-color: #505050;	
}

.tabSection .skills, .tabSection .addressBook, .tabSection .agents, .tabSection .callHistory
{
	width: 32px;
	height: 32px;
	background-repeat: none;
	background-position: top left;
	margin: 5px 0px 0px 5px;
	cursor: pointer;
	display: inline-block;
}

.tabSection .skills 
{
	background-image: url("Images/AgentApp/skills.png");	
}

.tabSection .tabPopup .tabPopup_Body .tabContainer 
{
	width: 458px;
	height: 154px;	
}

.tabSection .tabPopup .tabPopup_Body .tabContainer .skillName,
.tabSection .tabPopup .tabPopup_Body .tabContainer .agentState,
.tabSection .tabPopup .tabPopup_Body .tabContainer .agentLastName,
.tabSection .tabPopup .tabPopup_Body .tabContainer .agentFirstName
{
	cursor: pointer;	
}

.tabSection .tabPopup .tabPopup_Body .tabContainer .skillName:hover 
{
	font-weight: bold;	
}

.tabSection .tabPopup .tabPopup_Body .tabContainer .skillQueue,
.tabSection .tabPopup .tabPopup_Body .tabContainer .skillWaitTime 
{
	text-align: right;	
}

.tabSection .agents 
{
	background-image: url("Images/AgentApp/groups.png");	
}

.tabSection .addressBook 
{
	background-image: url("Images/AgentApp/addressBook.png");	
}

.tabSection .queues 
{
	background-image: url("Images/AgentApp/queue.png");	
}

.tabSection .callHistory 
{
	background-image: url("Images/AgentApp/callHistory.png");
}

.tabSection .tabPopup 
{
	display: none;
	width: 460px;
	height: 0px;
	border: 2px solid #212121;
	border-bottom: none;
	background-color: White;
	color: Black;
	position: absolute;
	bottom: 75px;
	border-top-left-radius: 9px;
	border-top-right-radius: 9px;
}

.tabSection .tabPopup .tabPopup_Header 
{
	width: 100%;
	height: 25px;
	border-top-left-radius: 7px;
	border-top-right-radius: 7px;
	/*background-color: #7D7F7F;*/
	border-bottom: 1px solid #212121;
	/*background: linear-gradient(to bottom, #ffb76b 0%,#ffa73d 32%,#ff7c00 65%,#ff7f04 100%);*/
	/*background: linear-gradient(to bottom, #fcfff4 0%,#dfe5d7 40%,#b3bead 100%);	*/
	background: linear-gradient(to bottom, #90bed6 0%,#4e769b 100%);
}

.tabSection .tabPopup .tabPopup_Header .lblTitle 
{
	color: White;
	font-weight: bold;
	float: left;
	margin-top: 5px;
	margin-left: 5px;
	font-size: 12px;
}

.tabSection .tabPopup .tabPopup_Header .searchBox 
{
	margin: 4px 5px 0px 5px;
	float: right;		
}

.tabSection .tabPopup .tabPopup_Header .searchBox .magGlass 
{
	float: left;
	width: 16px;
	height: 16px;
	background-image: url("Images/AgentApp/magnifyingGlass.png");
	background-repeat: no-repeat;
	background-position: center center;
	margin-right: 5px;
}

.tabSection .tabPopup .tabPopup_Header .searchBox .txtSearch 
{
	font-size: 11px;	
}

.tabSection .tabPopup .tabPopup_Header .ddlAddressBooks 
{
	min-width: 200px;
	font-size: 11px;
	margin: 4px 5px 0px 5px;		
	float: right;
}

.tabSection .tabPopup .tabPopup_Body 
{
	width: 100%;
	height: 154px;
	overflow: auto;	
}

.tab.callHistory .tabIcon 
{
	width: 16px;
	height: 16px;
	background-image: url("images/AgentApp/callHistory.png");
	background-position: top left;
	margin: 3px 0px 0px 3px;	
}

.tab .tabText 
{
	text-align: center;	
}

.callSection 
{
	float: right;
	width: 300px;
	margin: 3px 35px 0px 0px;	
}

.callSection .call 
{
	min-width: 300px;
	width: 300px;
	border: 1px solid #FF6A00;
	height: 65px;
	background-color: #303030;
	border-radius: 10px;
}

.callSection .call .callStatusContainer 
{
	height: 19px;
	margin: 2px 0px 0px 5px;
}

.callSection .call .callHeader 
{
	margin: 3px 0px 0px 5px;
	height: 13px;	
}

.callSection .call .callHeader .callSkill 
{
	float: left;	
}

.callSection .call .callHeader .lblCallTime
{
	float: right;
	margin-right: 5px;
	min-width: 40px;
	width: 40px;
}

.callSection .call .callStatusContainer .callStatus 
{
	float: left;
	border: 1px solid #FF6A00;
	background-color: #777777;	
	text-align: left;
	padding: 0px 5px 0px 5px;
}

.callSection .call .callStatusContainer .callNumber 
{
	background-color: White;
	color: Black;
	padding: 0px 5px 0px 5px;
	float: left;
	border-right: 1px solid #FF6A00;
	border-top: 1px solid #FF6A00;
	border-bottom: 1px solid #FF6A00;
}

.callSection .callOverflow 
{
	display: none;
	width: 322px;
	border: 2px solid #212121;
	border-bottom: none;
	background-color: White;
	position: absolute;
	left: 375px;
	bottom: 75px;
	border-top-left-radius: 9px;
	border-top-right-radius: 9px;
	max-height: 250px;
	overflow-y: auto;
	overflow-x: hidden;
}

.callSection .callOverflow .call 
{
	margin: 10px 10px 0px 10px;
	min-width: 300px;
	width: 300px;
	border: 1px solid #212121;
	height: 65px;
	background-color: #D1D3D4;
	border-radius: 10px;
	color: Black;		
}

.callSection .callOverflow .call:last-child 
{
	margin-bottom: 10px;	
}

.callSection .callOverflow .call .callStatusContainer .callStatus
{
	color: White;
	border-color: #212121;
}

.callSection .callOverflow .call .callStatusContainer .callNumber {
	border-color: #212121;
}

.btnAgentAppLogin 
{
	width: 14px;
	height: 14px;
	background-image: url("Images/AgentApp/credentials3.png");
	background-repeat: no-repeat;
	background-position: center center;
	float: right;
	margin: 2px 0px 0px 0px;
	cursor: pointer;
	/*margin-top: 0px;
	font-size: 12px;
	width: 150px;
	cursor: pointer;
	margin-left: 3px;*/	
}

.btnAgentAppLogin:hover 
{
	text-decoration: underline;
}

.btnAgentAppStartSession 
{
	float: left;
	width: 32px;
	height: 32px;
	background-image: url("Images/AgentApp/login.png");
	background-repeat: no-repeat;
	background-position: center center;
	cursor: pointer;
	margin-top: 11px;
	margin-left: 21px;
	/*margin: 1px;
	border: 1px solid #FF6A00;
	width: 185px;
	border-radius: 5px;
	text-align: center;
	background-color: Black;
	display: inline-block;
	margin-top: 7px;
	cursor: pointer;	*/
}

/*.btnAgentAppStartSession:hover 
{
	background-color: #353535;
}*/

.bottomRow .btnAgentAppLogout 
{
	float: right;
	margin-right: 5px;
	width: 32px;
	height: 32px;
	background-image: url("Images/AgentApp/logout.png");
	background-position: center center;
	background-repeat: none;
	cursor: pointer;
	
	/*width: 50px;
	border: 1px solid #FF6A00;
	background-color: Black;
	color: White;
	cursor: pointer;
	font-size: 12px;
	margin-right: 5px;
	text-align: center;*/	
}

.agentLeg, .btnCall, .btnMute, .btnTransfer, .btnConference
{
	width: 32px;
	height: 32px;
	background-repeat: no-repeat;
	background-position: center center;
	cursor: pointer;
}

.btnMute, .btnTransfer, .btnConference 
{
	display: none;	
}

.btnRecord, .btnMask, .btnHangUp, .btnHold 
{
	width: 29px;
	height: 24px;
	background-repeat: no-repeat;
	background-position: center center;
	display: inline-block;
	cursor: pointer;
}

.topRow 
{
	width: 298px;
	height: 33px;
	margin-top: 3px;	
}

.topRow .agentLeg 
{
	float: left;
	margin-left: 5px;	
}

.topRow .agentLeg.disconnected 
{
	background-image: url("Images/AgentApp/agentLeg_Disconnected.png");	
}

.topRow .agentLeg.connecting 
{
	background-image: url("Images/AgentApp/agentLeg_Connecting.png");		
}

.topRow .agentLeg.active
{
	background-image: url("Images/AgentApp/agentLeg_Active.png");	
}

.topRow .lblStatus 
{
	background-color: transparent;
	color: white;
	font-size: 20px;
	cursor: pointer;
	max-height: 33px;
	min-width: 186px;
	margin: 0px 5px 0px 5px;
	text-align: center;
	float: left;
	display: inline-block;
}

.topRow .lblStateTime 
{
	font-size: 14px;
	float: right;
	text-align: right;
	margin-right: 5px;
	width: 55px;	
}

.statusList 
{
	position: absolute;
	z-index: 9999;
	min-width: 130px;
	background: #252e33;
	border: solid 2px #E96F2E;
	padding: 0px;
	margin: 0px;
	bottom: 75px;
	font-size: 12px;
	display: none;	
}

.statusListItem 
{
	background-color: #344B56;		
}

.statusListItem:hover, .statusListItem.altItem:hover
{
	background-color: Black;	
}

.statusListItem.altItem 
{
	background-color: #252E33;	
}

.statusListItem.separator 
{
	border-top: 1px solid #53585C;	
}

.statusListItem span 
{
	color: white !important;
	text-decoration: none;
	display: block;
	line-height: 20px;
	height: 20px;
	background-position: 6px center;
	background-repeat: no-repeat;
	outline: none;
	padding: 1px 5px 0px 5px;
	cursor: pointer;
}

.bottomRow 
{
	margin: 1px 0px 3px 0px;
	width: 298px;
	height: 33px;	
}

.btnCall 
{	
	background-image: url("Images/AgentApp/connect.png");
	float: left;
	margin-left: 5px;
}

/*.bottomRow .btnCall.dialing 
{
	background-image: url("Images/AgentApp/agentLeg_Connecting.png");	
}

.bottomRow .btnCall.disconnect di
{
	background-image: url("Images/AgentApp/hangUp.png");
}*/

.btnHold 
{
	background-image: url("Images/AgentApp/hold.png");	
}

.btnHold.onHold
{
	background-image: url("Images/AgentApp/resumeCall.png");
}

.btnHold.disabled 
{
	background-image: url("Images/AgentApp/hold_disabled.png");	
}

.btnMute 
{
	float: left;
	background-image: url("Images/AgentApp/unmute.png");
	-webkit-touch-callout: none;
	-webkit-user-select: none; /* Webkit */
	-moz-user-select: none;    /* Firefox */
	-ms-user-select: none;     /* IE 10  */

	/* Currently not supported in Opera but will be soon */
	-o-user-select: none;
	user-select: none;		
}

.btnMute.unmute 
{
	background-image: url("IMages/AgentApp/mute.png");
	-webkit-touch-callout: none;
	-webkit-user-select: none; /* Webkit */
	-moz-user-select: none;    /* Firefox */
	-ms-user-select: none;     /* IE 10  */

	/* Currently not supported in Opera but will be soon */
	-o-user-select: none;
	user-select: none;
}

.btnHangUp 
{
	background-image: url("Images/AgentApp/hangUp.png");	
}

.btnHangUp.disabled 
{
	background-image: url("Images/AgentApp/hangUp_disabled.png");		
}

.btnRecord 
{
	background-image: url("Images/AgentApp/recordCall.png");	
}

.btnRecord.disabled 
{
	background-image: url("Images/AgentApp/recordCall_disabled.png");	
}

.btnRecord.recording
{
	background-image: url("Images/AgentApp/recordingCall.png");
}

.btnMask 
{
	background-image: url("Images/AgentApp/mask.png");	
}

.btnMask.disabled 
{
	background-image: url("Images/AgentApp/mask_disabled.png");	
}

.btnMask.unmask 
{
	background-image: url("Images/AgentApp/unmask.png");	
}

.btnTransfer 
{
	float: left;
	background-image: url("Images/AgentApp/transfer.png");
}

.btnTransfer.disabled 
{
	float: left;
	background-image: url("Images/AgentApp/transfer_disabled.png");	
}

.btnConference 
{
	float: left;
	background-image: url("Images/AgentApp/conference.png");	
}

.btnConference.disabled 
{
	float: left;
	background-image: url("Images/AgentApp/conference_disabled.png");	
}

.agentApp .dialPad 
{
	display: none;
	width: 298px;
	height: 0px;
	border: 2px solid #212121;
	border-bottom: none;
	background-color: #D1D3D4;
	position: absolute;
	right: -1px;
	bottom: 75px;
	border-top-left-radius: 9px;
	border-top-right-radius: 9px;
}

.agentApp .dialPad .skillsContainer 
{
	color: Black;
	float: left;
	margin: 6px 0px 3px 5px;
	font-size: 11px;	
}

.agentApp .dialPad .skillsContainer .ddlSkills {
	font-size: 11px;
}

.agentApp .dialPad table 
{
	border-collapse: collapse; 
	width: 283px;
	margin: 10px 10px 0px 10px;
}

.agentApp .dialPad table td 
{
	padding-bottom: 9px;
	padding-right: 10px;	
}

.agentApp .dialPad .btnConnect 
{
	width: 42px;
	height: 42px;
	background-image: url("Images/AgentApp/dialPad_Connect.png");
	background-repeat: no-repeat;
	background-position: center center;
	cursor: pointer;
	-webkit-touch-callout: none;
	-webkit-user-select: none; /* Webkit */
	-moz-user-select: none;    /* Firefox */
	-ms-user-select: none;     /* IE 10  */

	/* Currently not supported in Opera but will be soon */
	-o-user-select: none;
	user-select: none;
}

.agentApp .dialPad .btnConnect:hover 
{
	background-image: url("Images/AgentApp/dialPad_Connect_Hover.png");	
}

.agentApp .dialPad .btnConnect.pressed 
{
	background-image: url("Images/AgentApp/dialPad_Connect_Pressed.png");
}

.agentApp .dialPad .txtDialPadVal 
{
	border-color: #A7A9AC;
	/*border-top-left-radius: 10px;
	border-bottom-left-radius: 10px;
	border-top-right-radius: 10px;
	border-bottom-right-radius: 10px;*/
}

.agentApp .dialPad .key 
{
	width: 42px;
	height: 42px;
	background-image: url("Images/AgentApp/dialPad_Button.png");
	background-repeat: no-repeat;
	background-position: center center;
	color: White;
	font-size: 20px;
	text-align: center;
	cursor: pointer;
	
	-webkit-touch-callout: none;
	-webkit-user-select: none; /* Webkit */
	-moz-user-select: none;    /* Firefox */
	-ms-user-select: none;     /* IE 10  */

	/* Currently not supported in Opera but will be soon */
	-o-user-select: none;
	user-select: none;
}

.agentApp .dialPad .key:hover
{
	background-image: url("Images/AgentApp/dialPad_Button_Hover.png");	
}

.agentApp .dialPad .key.pressed 
{
	background-image: url("Images/AgentApp/dialPad_Button_Pressed.png");	
}

.agentApp .dialPad .key.dtmf 
{
	background-image: url("Images/AgentApp/dialPad_Button_DTMF.png");	
}

/*.agentApp .dialPad .key.dtmf:hover 
{
	background-image: url("Images/AgentApp/dialPad_Button_DTMF_Hover.png");	
}*/

.agentApp .dialPad .key.dtmf.pressed 
{
	background-image: url("Images/AgentApp/dialPad_Button_DTMF_Pressed.png");	
}

.agentApp .dialPad .key .alpha 
{
	font-size: 8px;
	letter-spacing: 1px;
}

.incomingCallDialogue 
{
	width: 400px;
	height: 400px;
	background-color: White;
	border: 3px solid #FF6A00;
	position: absolute;
	z-index: 10000;
	border-radius: 10px;
}

.incomingCallDialogue .incomingNumber 
{
	margin: 5px;
	font-weight: bold;
	font-size: 22px;
}

.incomingCallDialogue .btnICDAccept 
{
	text-align: center;
	width: 60%;
	font-size: 22px;
	color: White;
	background-color: #00FF00;
	border: 1px solid Green;
}

.incomingCallDialogue .btnICDReject 
{
	text-align: center;
	width: 60%;
	font-size: 22px;
	color: White;
	background-color: #00FF00;
	border: 1px solid Green;
}

.testButton 
{
	width: 50px;
	height: 50px;
	background-image: url("Images/testButton.png");
	background-repeat: no-repeat;
	background-position: center center;
	cursor: pointer;
	position: absolute;
	bottom: 75px;
}

/* Agent Consult Dialog */
.acceptConsult 
{
	background-color: White;
	border: 2px solid black;
	width: 300px;
	height: 144px;
	position: absolute;
	border-radius: 10px; 	
}

.acceptConsult_Header 
{
	margin-left: 5px;
}

.acceptConsult_Header span 
{
	font-size: 22px;
	font-weight: bold;	
}

.acceptConsult_Body 
{
	text-align: center;	
}

.consultInfo 
{
	font-size: 16px;
	margin-top: 18px;	
}

.btnAcceptConsult 
{
	width: 150px;
	background-color: Green;
	margin-left: 81px;
	height: 40px;
	color: White;
	font-size: 26px;
	margin-top: 8px;
	cursor: pointer;	
}

.btnAcceptConsult div 
{
	margin-top: 5px;	
}

/* Additional slick grid styling */
.slick-header-columns 
{
	text-align: center;
	/*background-color: #005E92;	*/
}

.slick-header-column:hover 
{
	/*background-color: #005E92;	*/
}

.slick-column-name 
{
	font-size: 11px;
	/*color: #FFFFFF;*/
	font-weight: bold;
}	

.slick-row.odd 
{
  background-color: #E5F6FF;
}

.slick-row:hover 
{
	background-color: #9FD5F2;
}

.slick-cell.active {
  border: 1px solid transparent;
  border-right: 1px dotted silver;
  border-bottom-color: silver;
}

.loadView 
{
	width: 100%;
	height: 100%;	
}